Frequently Asked Questions

Everything you need to know about shopping with OMNES.

What is the OMNES commitment to sustainability?

At OMNES, we prioritize ethical fashion by using recycled fabrics, organic cotton, and eco-friendly dyes, ensuring every garment has a lower environmental footprint.

How long does shipping typically take?

Standard domestic shipping takes 3-5 business days. International delivery times vary by location but generally arrive within 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to start a request.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our fits are designed to be true to size.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.

Can I track my order once it has shipped?

Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress.