Returns & Exchanges

At OMNES, we want you to love your sustainable fashion choices. If you are not completely satisfied with your purchase, you can return or exchange any unworn items within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Place the items in their original packaging with all tags attached to ensure they remain protected during transit.

3

Label and Ship

Download and print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized collection point.

4

Receive Your Refund

Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing